Maximize Your Lab’s Revenue with Actionable Insights.

Maintain focus on the core business of running a lab rather than getting distracted with managing your internal and external resources dedicated to revenue maximization.

Is Your Lab Facing These Revenue Challenges

Laboratory Revenue Navigator’s (LRN) Reporting Service delivers data-driven insights to help labs optimize their Revenue Cycle Management (RCM). Our service provides clear, real-time reporting tailored specifically for laboratories to identify bottlenecks.

LRN Offers Comprehensive Solutions

Laboratories trust LRN’s Reporting Service because it delivers lab-specific expertise, actionable insights, and user-friendly charts to optimize revenue cycle management. With proven results, dedicated support, and a focus on improving cash flow, LRN helps labs identify and resolve revenue challenges efficiently.

Why Choose LRN?

With proven results, unmatched industry expertise, and a dedicated support team, LRN empowers labs to improve financial performance and streamline operations.

Lab-Specific Expertise

Our reporting tools are designed specifically to address the unique revenue challenges laboratories face.

Actionable Insights

Go beyond raw data with clear, actionable recommendations to improve your revenue cycle.

Proven Results

LRN has a track record of helping labs reduce denials, increase collections, and improve cash flow.

Dedicated Support

Our expert team works closely with you to optimize performance and resolve issues quickly.

Lab Billing Reporting Made Simple

Your can’t measure what you don’t track. Explore some of our custom reports below:

LIMS Highlights report

This report shows the status of insurance claims from your Laboratory Information Management System (LIMS), highlighting the following key points:

Billed vs. Not Billed Claims

Billed vs. Not Billed Claims, shows how many insurance claims have been successfully billed versus those still pending.

Why Are Claims Not Billed

This explains the reasons behind the unbilled claims broken down into phases which inlcude: Ready to Bill, Validated but Delayed, Self-Pay or Missing Info. This breakdown helps identify where the bottlenecks are in the billing process.

Key Delays

Highlights the main issues causing billing delays. These delays slow down revenue collection and indicate areas needing improvement in the billing workflow.

Risks Identified

Outlines the levels of concern (High Risk, Medium Risk, Low Risk) for unbilled claims. These risks highlight where immediate attention is needed to resolve delays and prevent further financial impact.

Next Steps

Provides actionable recommendations to address the issues. These steps aim to streamline the billing process, reduce delays, and improve cash flow.

Production report

This report highlights delays, billing inefficiencies, and manual errors affecting revenue. Addressing these issues helps improve cash flow and overall billing performance.

Production Overview

This highlights the total number of claims billed for specific months and insurances. It also breaks down the claims by panels (types of tests, e.g., RFP, TOX).

Total Billed by Panel

This provides a percentage breakdown of billing across different test panels (e.g., RFP, TOX, UTI). It helps lab owners understand which test types are driving the most revenue and where to focus resources or marketing efforts.

Highest Billers

Identifies the top-performing test panels or services that generated the most revenue. Lab owners can identify their most profitable services and ensure they remain a focus for operational efficiency and growth.

Not Billed / No Insurance Assigned

This highlights the number of claims that remain unbilled or lack insurance details. These unbilled claims represent missed revenue opportunities. Lab owners must address these issues quickly to avoid financial loss.

Top 5 Insurances - Monthly Bill Rate

Trends in billing performance for the top 5 insurance companies over time (e.g., BCBS, AETNA, UHC). Lab owners can track performance with their major insurance partners and identify fluctuations that need follow-up (e.g., delays or errors).

Key Insights & Highlights

This section identifies risks, delays, and issues impacting claims processing and billing, such as:

  • Delays in claim submission (e.g., >10 days).
  • Duplicate claims caused by manual errors.
  • Issues with accession numbers and coding mistakes.

It provides lab owners with actionable recommendations to resolve bottlenecks, improve efficiency, and recover revenue.

Coding report

This report analyzes the accuracy of coding combinations used for insurance claims, highlighting errors, missing units, and additional CPTs that impact reimbursements.

Coding Combination & Total Billed

Lists the coding combinations used to bill insurance claims. Displays the number of claims and their total billed amounts, broken down by insurance payers.

Coding Status

Flags coding combinations as “Accurate” or “Incorrect”. Incorrect codes are reviewed for specific issues like missing CPT units or the need for additional CPTs, or using the appropriate CPT for that correct payor i.e. correct coding based on payor policy.

Additional CPT/Units and Missing CPT/Units

Identifies claims that require additional CPT codes or have missing units. Lab owners can prioritize fixing these claims to maximize revenue.

Medicare Fee Schedule

Displays the Medicare-approved reimbursement rates for the coding combinations. Lab owners can compare their billed amounts to Medicare benchmarks to ensure compliance.

Panel Coding

Breaks down coding and billing issues for each test panel. Highlights specific errors, such as missing units, incorrect coding, or the need for additional CPTs.

Collection report

The Collection Report provides an overview of payments collected for claims based on the Date of Service (DOS). It highlights key details such as: Top Payors, Claims Paid and Total Amount Collected, & Aging Balances.

Panel & Top 3 Insurances

Weekly collections for key insurance payors, showing the number of claims and total payments.

Highest Payors by Panel (%)

A breakdown of collections by panel expressed as a percentage for each month. Highlights which panels contribute the most revenue. Provides a clear focus for prioritizing resources and identifying underperforming panels.

Top Payors Average Time Taken to Pay

Displays how long key insurance payors take to pay claims on average, month-by-month. Reveals slow-paying insurers that impact cash flow. Lab owners can follow up with these insurers to reduce payment delays.

Highest Payor Monthly Breakdown

A detailed view of monthly collections from Top Payors.

Panel vs AR Balance

Shows the aging balance of unpaid claims categorized by panel (e.g., CGX, RPP, UTI). Highlights unpaid claims, especially those 60+ or 120+ days old, which are at risk of being lost.

Denial report

The Denial Report highlights the most frequent claim denials and their financial impact. It provides insights into, Top Payors with high denial counts, root causes of denials, & Actions needed to resolve denials and recover revenue.

Top Payors & Denials

Identifies the insurance payors with the highest denial counts. Lab owners can see which insurers reject the most claims and target those payors for corrective action. Understanding this helps identify recurring issues with certain insurers.

Top Denials - Count

Lists the most common reasons for claim denials, such as:

  • Missing/Invalid Information
  • Duplicate Claims
  • Non-Covered Charges

Medicare Denials

Medicare claims have strict guidelines, and frequent denials signal compliance issues. Addressing these can improve acceptance rates and avoid audit risks.

Key Observations & Highlights

This provides a clear roadmap to resolve denials and recover lost revenue. It highlights areas for process improvement, such as better documentation or claim validation.

Financial Impact Summary

Total denied claims and the associated financial loss. Identifies the highest impact payors and denial reasons that cost the lab the most.

Actions & Recommendations

This provides actionable steps to reduce future denials and improve billing accuracy. It also assigns responsibility and timelines for resolution.

Get More Value with our Revenue Cycle Leadership Services

Our Revenue Cycle Leadership Service package streamlines every aspect of your laboratory’s billing process, from accurate coding and compliance to payor policy alignment and credentialing management.

"LRN’s reports have completely transformed the way we manage revenue. We now spot issues faster and recover lost revenue more effectively. LRN’s reporting tools helped us reduce denials, focus on problematic payors, and significantly increase our reimbursements. I can’t imagine running our lab without these insights!"

Orus Guerra
Orus Guerra

CEO, Southwest Labs

Frequently asked questions

What types of metrics can I track with LRN’s Reporting Service?

LRN’s Reporting Service allows labs to monitor key metrics like claim denials, aging balances, payor performance, collected vs. outstanding revenue, and average time-to-pay. Our customizable dashboards give you a clear, real-time view of your lab’s financial health.

How does the reporting service help reduce claim denials?

Our service identifies the root causes of denials—such as missing CPT codes, duplicate claims, or invalid information—and provides actionable recommendations to resolve them. With denial trends broken down by payors and CPTs, you can target recurring issues and improve reimbursement rates.

Can LRN’s Reporting Service integrate with my current billing or LIMS system?

Yes! LRN’s tools are designed to integrate seamlessly with most Laboratory Information Management Systems (LIMS) and billing platforms, ensuring smooth data flow and accurate reporting without disrupting your current processes.

How quickly can I see improvements in my revenue cycle?

Most laboratories see measurable improvements—such as reduced denials, faster payments, and improved cash flow—within 2-3 months of implementing LRN’s Reporting Service.

What makes LRN’s reporting service different from other tools on the market?

LRN’s service is built specifically for laboratories, combining lab-specific expertise, and actionable insights. We focus on helping labs optimize revenue, reduce errors, and recover lost revenue, all with the support of a dedicated team that works closely with you.

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